Privacy Policy

Vons Hearing Clinic Privacy Policy

Our contact details 

Name: Ron Von Ballmoos

Address: Vons Hearing Clinic, 13A Saturday Market, Beverley HU17 8BB

Phone Number: 01482 768036

E-mail: vonshearingclinic@gmail.com

The type of personal information we collect 

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)

Our booking system allows you to book an appointment with the clinic. The site will collect personal information (name, address, email address, phone number, and date of birth) for the purpose of booking your appointment and allow for verification and confirmation of your appointment with the clinic.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

We collect personal information from all our patients for the purposes of medical purposes only.

We use the information that you have given us in order to provide medical services.

We may share this information with the patient’s GP or hospital with consent from the patient.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

Your consent. You are able to remove your consent at any time. You can do this by contacting s at the address above.

We have a legitimate interest.

How we store your personal information 

Your information is securely stored on a 3rd party hosted database called Blueprint Solutions.

We keep clinical data forever, unless the patient requires us to remove their records. We will then dispose your information by deleting the relevant database records.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Ron Von Ballmoos, Vons Hearing Clinic, 13A Saturday Market, Beverley HU17 8BB if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Ron Von Ballmoos, Vons Hearing Clinic, 13A Saturday Market, Beverley HU17 8BB.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk